Frequently asked questions.
Do you gift-wrap, and can I include a card?
Yes — our gift boxes arrive beautifully wrapped with a satin bow, and you can add one of our folded greeting cards or a little enclosure card to write your own message. See Materials & Care.
Is the rose seal really on every product?
Yes — our delicate rose maker's seal is glaze-printed, foil-pressed, printed on the card or tied on a kraft tag for every piece. See it up close on any product page.
How long do the dried & faux botanicals last?
Dried and preserved botanicals last for months with no water; faux silk stems stay in bloom indefinitely. See our Sizes & Options guide.
Are the candles clean-burning and safe?
Yes — a clean-burning soy blend with a wooden wick and a soft floral scent. Trim the wick, burn no more than 4 hours, and never leave unattended. More on Materials & Care.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $75.
What's your return policy?
A 30-day happiness guarantee — if something isn't right, we'll make it right. See Returns.